Contacts
Welcome to the official contact page of Crypto Casino. Whether you have a question about your account, a payment, a bonus, or you simply want to share feedback, our team is here to help. We believe that clear, direct communication is part of a fair and transparent gaming experience, so we have set out below the best ways to reach us and the details of the company behind the platform.
Who We Are
Crypto Casino is operated on the Dexsport platform by Dexapp LTD, a company registered under number 16071 with its registered address on the Autonomous Island of Anjouan, Union of the Comoros. We hold gaming Licence No. ALSI-202508043-FI2, issued by the Government of the Autonomous Island of Anjouan. As a decentralised, non-custodial crypto casino and sportsbook, we place a strong emphasis on transparency: our smart contracts and platform security have been independently audited by CertiK and Pessimistic, and we publish our licensing details openly for every player to review.
How to Reach Us
Our support team is available 24/7. The fastest and most reliable ways to get in touch with us are through our official channels below. Please only use the addresses and links published on our verified website, dexsport.io, to avoid impersonation or fraudulent accounts.
- Official website: https://dexsport.io
- Telegram (English community & announcements): @dexsport_en
- X / Twitter: @dexsport_io
- Live support: available directly on our platform, 24 hours a day
When you contact us about your account, please have your wallet or account reference ready so that we can assist you as quickly as possible. We aim to acknowledge every enquiry promptly and to resolve payment, bonus, and technical matters fairly and without unnecessary delay.
Responsible Gambling and Player Support
We are committed to responsible gaming and we recognise the importance of independent support for players in the United Kingdom. In Great Britain, commercial gambling is regulated by the Gambling Commission (www.gamblingcommission.gov.uk), whose role is to keep crime out of gambling, ensure it is conducted fairly and openly, and protect vulnerable people.
If you feel that your gambling is becoming a problem, free and confidential help is always available. GamCare operates the National Gambling Helpline on 0808 8020 133, open 24 hours a day, every day of the year (www.gamcare.org.uk). GambleAware offers advice and treatment resources at www.begambleaware.org, and through GAMSTOP (www.gamstop.co.uk) UK residents can self-exclude from participating operators. The TalkBanStop partnership combines the helpline with GAMSTOP self-exclusion and Gamban blocking software.
Please gamble only with money you can afford to lose, and never as a way to solve financial difficulties. Thank you for choosing Crypto Casino — we value every member of our community and look forward to hearing from you.